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Frequently Asked Questions

Everything You Need to Know Before You Cook with Us

We’ve gathered answers to the most common questions about our classes, events, and experiences. From what to bring to how to book, you’ll find all the essentials here, so you can focus on the fun part: cooking!

No, unfortunately Waukesha does not allow walk-in beverages. We do have a nice selection of wines, beers, mimosa’s, sodas and seltzers available for purchase.

We understand that plans don’t always unfold as expected, and we truly appreciate you letting us know if something changes. Cancellations made more than 14 days in advance will receive a 75% credit. Cancellations made within 7 days may receive a 50% credit if we can fill the spot. Unfortunately, we’re unable to offer refunds within 48 hours of the event, as food and staffing have already been thoughtfully arranged. Thank you for your understanding and for being part of our community kitchen.

We take allergies seriously and can accommodate most requests if notified when registering for the class. If you have any questions or concerns prior to registering, please contact us to discuss specific dietary needs and we would be delighted to assist.

Street parking is usually available and has an unlimited time frame after 7pm which is why our classes start at 5:30/6pm. There are also numerous city public parking lots nearby. In addition, a public parking ramp located at 241 South St, Waukesha and is only 1 ½ blocks from Chef Pam’s Kitchen and is another convenient option. Here is a link to downtown Waukesha parking - https://www.waukesha-wi.gov/parking.php

Our adult classes are generally for those 18 and older, but teenagers 15 and up may register if accompanied by a paid adult for any of our baking, dessert, sushi, pizza or supper club events. Please note on the reservation form when signing up so we can properly prepare their station.

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